1. Delivery
  2. Returns and Refunds
  3. Copyright
  4. Disclaimer
  5. Statutory Rights
  6. Security

1. Delivery

In most cases the standard service on orders received prior to 4:00pm for delivery to addresses in Mainland UK is that the goods will be delivered within two to five working days. Next Day delivery is available as a choice during the checkout stage Monday – Friday up to 12 noon. All overnight parcels will need to be signed for on delivery.

Deliveries are done by Royal Mail or DPD.

If you have any queries relating to the delivery of your order you can contact us by e-mail.

2. Returns and Refunds

Items not required

We at Danum Home Hardware aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 30 days of receipt as long as it has not been used and is returned in its original undamaged packaging.

All you need to do is to contact us by e-mail and we will issue you with a Returns Code, explain our simple Returns Procedures and agree with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will have been sent to you with your original order. Unfortunately, we cannot accept proof of posting as confirmation of delivery.

Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging.

3. Copyright

All of the design of this website, its graphics, text, the arrangement and selection thereof, and all software and compilations of software, source codes, and all other components of or material comprised in or on this website are the copyright of Danum Home Hardware or their designers and content and technology providers. All Rights Reserved.

You are permitted to copy and to print all or part of this website for the purpose only of placing an order with Danum Home Hardware. Any other use or reproduction of this website or any of its components is strictly prohibited without the prior written permission of Danum Home Hardware.

4. Disclaimer

Danum Home Hardware makes no prepresentations or warranties either that the information in or accessible via this website is accurate, complete or current, nor of any other kind, express or implied, with respect to this website or the products, information, materials or contents including, without limitation, warranties of merchantability and/or fitness of any product for a particular purpose.

Except as expressly stated in the website and, except for liability for death or personal injury to the extent only that it is caused by or arises from the negligence of Danum Home Hardware and to the fullest extent permitted by law, neither Danum Home Hardware nor any of its directors, employees, affiliates or other representatives will be liable for damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages being consequential damages not within the contemplation of the parties at the time the contract was made, loss of data, income or profit, loss or damage to property and claims of third parties arising out of or in connection with the use of this website or the information, content, materials or products included on this website.

5. Statutory Rights

Your Statutory Rights are unaffected by anything appearing in these terms and conditions.

6. Security

Danum Home Hardware have taken a great deal of care to ensure that any personal information you send us remains totally confidential.

All credit card information is encrypted when it is transferred over the internet using SSL Encryption.

All personal information is held on a Secure Server and will not be used in any way without your express permission. For further details see our Privacy Policy.